 |
 |
|||
|
Prime Enrollees , South Army Customer Service Problem Finding/Understanding Written Material |
||||
| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 50 | 50 | 1 |
| ARMY | 48 | 52 | 54 | 5 |
| SOUTH | 52 | 54 | 51 | -1 |
| South Army | 54 | 54 | 53 | -1 |
| Bayne-Jones ACH | 42 | 44 | 52 | 10 |
| Brooke AMC | 57 | 65 | 58 | 1 |
| Darnall ACH | 51 | 63 | 46 | -4 |
| Eisenhower AMC | 48 | 55 | 52 | 4 |
| Fox AHC | 58 | 55 | 54 | -4 |
| Lyster ACH | 54 | 44 | 55 | 1 |
| Moncrief ACH | 69 | 58 | 51 | -18 |
| Reynolds ACH | 57 | 50 | 46 | -11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||