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Prime Enrollees , South Air Force
2007 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 65 64 86 84 59 86 59 57 66 68 90 75
AIR FORCE 66 62 87 83 61 87 59 55 63 68 91 79
SOUTH 67 64 85 83 58 85 60 57 65 70 90 76
South Air Force 66 61 86 83 60 84 59 55 62 67 91 80
12th Med Grp-Randolph 68 60 89 85 58 67 66 59 69 71 90 79
14th Med Grp-Columbus 75 66 88 82 61 86 64 58 55 70 95 74
16th Med Grp-Hurlburt Field 62 60 84 81 55 81 57 51 64 64 93 82
17th Med Grp-Goodfellow 71 69 87 84 62 90 65 55 64 78 94 82
20th Med Grp-Shaw 68 66 89 85 57 84 56 55 55 70 91 79
2nd Med Grp-Barksdale 69 61 85 76 65 88 61 54 58 74 94 81
314th Med Grp-Little Rock 71 68 89 83 55 88 57 60 65 69 90 79
325th Med Grp-Tyndall 62 55 80 79 58 85 60 52 64 64 92 81
42nd Med Grp-Maxwell 75 73 87 88 65 78 56 65 72 68 89 87
45th Med Grp-Patrick 66 65 83 79 55 87 58 57 51 72 91 84
59th Med Wing-Lackland 64 57 84 84 58 83 57 52 55 60 93 82
6th Med Grp-MacDill 65 61 87 84 60 77 63 59 59 72 91 83
72nd Med Grp-Tinker 66 60 84 81 60 78 58 54 58 78 90 76
78th Med Grp-Robins 63 55 88 82 56 86 54 54 73 58 91 85
7th Med Grp-Dyess 63 62 86 84 61 87 59 58 73 76 91 74
81st Med Grp-Keesler 68 64 91 86 67 86 59 53 64 73 91 71
82nd Med Grp-Sheppard 66 64 85 75 60 78 59 52 59 63 93 78
96th Med Grp-Eglin 66 61 88 82 58 87 63 52 57 63 90 76
South Region-Air force 62 68 84 81 63 89 62 57 62 67 93 80
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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