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Prime Enrollees , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2005 2006 2007 Trend
Benchmark 87 87 87 0
CONUS MHS 81 84 86 6
AIR FORCE 81 83 87 6
SOUTH 80 83 85 5
South Air Force 80 82 84 3
12th Med Grp-Randolph 70 80 67 -3
14th Med Grp-Columbus 78 86 86 8
16th Med Grp-Hurlburt Field 84 *** 81 -3
17th Med Grp-Goodfellow 90 87 89 -1
20th Med Grp-Shaw 81 92 85 4
2nd Med Grp-Barksdale 86 80 87 2
314th Med Grp-Little Rock 76 83 86 10
325th Med Grp-Tyndall 86 88 85 -1
42nd Med Grp-Maxwell 75 85 76 0
45th Med Grp-Patrick 87 91 88 1
59th Med Wing-Lackland 79 82 81 2
6th Med Grp-MacDill 85 85 77 -7
72nd Med Grp-Tinker 86 77 77 -10
78th Med Grp-Robins 80 83 84 5
7th Med Grp-Dyess 73 86 86 13
81st Med Grp-Keesler 70 84 83 14
82nd Med Grp-Sheppard 82 84 79 -3
96th Med Grp-Eglin 88 83 88 0
South Region-Air force 77 72 89 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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