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Prime Enrollees , West Army Customer Service 2007 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 50 | 55 | 71 |
| ARMY | 54 | 54 | 72 |
| WEST | 50 | 57 | 74 |
| West Army | 54 | 57 | 76 |
| Evans ACH | 59 | 59 | 77 |
| Irwin ACH | 45 | 57 | 81 |
| L. Wood ACH | 60 | 62 | 78 |
| Madigan AMC | 53 | 58 | 84 |
| Munson AHC | 49 | 58 | 74 |
| R W Bliss AHC | 50 | 45 | 69 |
| Tripler AMC | 60 | 51 | 78 |
| Weed ACH | 54 | 66 | 85 |
| William Beaumont AMC | 60 | 63 | 54 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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