Return to Main Page        Help
Prime Enrollees , West Navy
2007 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 65 64 86 84 59 86 59 57 66 68 90 75
NAVY 64 62 84 82 58 86 56 53 63 64 90 75
WEST 66 65 86 84 60 90 60 57 67 68 89 74
West Navy 63 61 82 80 59 86 57 50 66 63 90 73
NACC Port Hueneme 65 66 88 88 65 94 63 62 75 75 90 73
NBHC NAS North Island 68 62 85 85 53 97 62 55 70 61 89 72
NBHC NTC San Diego 67 57 81 82 57 94 44 41 59 48 93 75
NH Bremerton 65 64 87 82 59 88 63 58 67 60 89 69
NH Camp Pendleton 59 63 81 79 64 87 61 50 68 66 93 73
NH LeMoore 68 67 87 87 70 90 68 64 67 67 85 72
NH Oak Harbor 58 65 86 83 60 93 51 47 62 72 88 74
NMC San Diego 63 59 80 79 49 85 58 50 68 66 88 68
NMCL Pearl Harbor 70 66 86 85 68 84 62 55 68 59 93 76
TRICARE Outpatient-Chula Vista 65 59 84 84 66 93 56 52 57 76 85 73
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users