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Prime Enrollees , West Air Force
Customer Service

  2005 2006 2007 Trend
Benchmark 63 63 63 0
CONUS MHS 54 58 59 5
AIR FORCE 57 58 61 3
WEST 54 58 60 6
West Air Force 57 56 61 4
10th Med Grp-USAF Academy 54 48 54 0
21st Med Grp-Peterson 51 60 51 0
30th Med Grp-Vandenberg 60 56 64 4
341st Med Grp-Malmstrom 62 62 65 4
355th Med Grp-Davis Monthan 56 59 59 4
366th Med Grp-Mountain Home 59 57 61 3
377th Med Grp-Kirtland 52 53 59 8
3rd Med Grp-Elmendorf 53 57 56 3
509th Med Grp-Whiteman 62 70 68 7
55th Med Grp-Offutt 57 57 61 4
56th Med Grp-Luke 66 60 64 -1
5th Med Grp-Minot *** *** 62 ***
60th Med Grp-Travis 53 55 68 15
61st Med Squad-Los Angeles 54 47 63 10
75th Med Grp-Hill 48 52 60 12
90th Med Grp-F.E. Warren 60 *** 55 -4
92nd Med Grp-Fairchild 55 56 63 8
95th Med Grp-Edwards 58 64 61 3
99th Med Grp-O'Callaghan Hosp 62 55 58 -4
West Region-Air force 61 58 68 6
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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