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Prime Enrollees , Overseas Pacific 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 64 | 86 | 84 | 59 | 86 | 59 | 57 | 66 | 68 | 90 | 75 |
| OVERSEAS | 67 | 64 | 86 | 85 | 63 | 82 | 60 | 55 | 64 | 66 | 89 | 75 |
| Overseas Pacific | 66 | 66 | 87 | 86 | 62 | 79 | 56 | 57 | 66 | 67 | 90 | 77 |
| 18th Med Grp-Kadena AB | 70 | 60 | 85 | 90 | 65 | *** | 62 | 52 | 63 | 66 | 91 | 76 |
| NH Guam-Agana | 75 | 72 | 94 | 87 | 72 | *** | 65 | 62 | 73 | 60 | 89 | 77 |
| NH Okinawa | 69 | 62 | 87 | 83 | 54 | *** | 55 | 56 | 65 | 67 | 90 | 72 |
| NH Yokosuka | 64 | 68 | 88 | 86 | 56 | *** | 51 | 60 | 66 | 71 | 91 | 81 |
| Pacific-Air force | 69 | 70 | 92 | 88 | 75 | *** | 68 | 61 | 58 | 74 | 90 | 82 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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