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Prime Enrollees , Overseas Pacific Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 50 | 50 | 1 |
| OVERSEAS | 54 | 50 | 52 | -2 |
| Overseas Pacific | 53 | 45 | 56 | 2 |
| 18th Med Grp-Kadena AB | 75 | 53 | *** | *** |
| NH Guam-Agana | *** | *** | 63 | *** |
| NH Okinawa | 66 | 40 | 42 | -24 |
| NH Yokosuka | 61 | 53 | *** | *** |
| Pacific-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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