 |
 |
||
|
Prime Enrollees , Overseas Latin America Customer Service 2007 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 50 | 55 | 71 |
| OVERSEAS | 52 | 58 | 79 |
| Overseas Latin America | 64 | 66 | 76 |
| Out of Catchment OCONUS Region | 63 | 67 | 80 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||