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Prime Enrollees , Overseas Latin America Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 48 | 53 | 55 | 8 |
| OVERSEAS | 52 | 55 | 58 | 6 |
| Overseas Latin America | 57 | 63 | 66 | 8 |
| Out of Catchment OCONUS Region | 52 | 65 | 67 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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