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Prime Enrollees , North Army Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 48 | 53 | 55 | 8 |
| ARMY | 48 | 54 | 54 | 6 |
| NORTH | 46 | 53 | 55 | 8 |
| North Army | 43 | 52 | 55 | 11 |
| Blanchfield ACH | 48 | 55 | 55 | 7 |
| Dewitt ACH | 39 | 48 | 53 | 14 |
| Ireland ACH | 44 | 52 | 57 | 13 |
| Kenner AHC | 44 | 60 | 51 | 7 |
| Kimbrough Amb Car Cen-Ft Meade | 43 | 45 | 60 | 17 |
| McDonald ACH | 49 | 52 | 61 | 12 |
| Walter Reed AMC | 45 | 48 | 49 | 4 |
| Womack AMC | 41 | 54 | 54 | 14 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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