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Prime Enrollees , North Navy
Customer Service

  2005 2006 2007 Trend
Benchmark 63 63 63 0
CONUS MHS 54 58 59 5
NAVY 56 59 58 2
NORTH 53 56 58 5
North Navy 55 57 57 2
NACC Newport 50 56 58 7
NBHC Little Creek 55 62 64 10
NBHC Navsta Sewells 58 53 55 -3
NBHC Oceana 48 50 51 3
NH Camp Lejeune 58 67 65 6
NH Cherry Point 57 58 53 -5
NH Great Lakes 54 57 55 1
NMC Portsmouth 55 57 58 2
NMCL Annapolis *** *** 55 ***
NMCL Patuxent River 53 57 58 5
NMCL Quantico 50 54 61 11
NNMC Bethesda 54 52 49 -5
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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