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Enrollees with Military PCM , All Regions
Courteous and Helpful Office Staff
2007
  Courteous and Respectful Helpful
Benchmark 94 89
CONUS MHS 89 80
ARMY 87 79
NAVY 88 78
AIR FORCE 90 82
OTHER 94 87
NORTH 88 80
North Army 86 79
North Navy 88 79
North Air Force 89 81
North Other 93 87
SOUTH 88 79
South Army 85 76
South Navy 89 81
South Air Force 90 81
South Other 93 87
WEST 89 81
West Army 89 84
West Navy 87 75
West Air Force 91 83
West Other 95 88
OVERSEAS 91 81
Overseas Europe 90 80
Overseas Pacific 92 83
Overseas Latin America 94 91
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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