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Enrollees with Military PCM , All Regions
How Well Doctors Communicate
2007
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 84
CONUS MHS 80 88 84 77
ARMY 80 87 83 77
NAVY 80 88 83 76
AIR FORCE 81 89 84 78
OTHER 87 91 91 85
NORTH 81 89 84 77
North Army 80 88 83 77
North Navy 80 89 84 75
North Air Force 81 90 84 78
North Other 87 92 93 85
SOUTH 80 87 82 77
South Army 78 85 80 75
South Navy 84 90 84 78
South Air Force 80 89 83 77
South Other 85 89 86 80
WEST 80 88 84 77
West Army 80 88 84 79
West Navy 77 85 80 74
West Air Force 81 88 85 77
West Other 89 92 93 88
OVERSEAS 84 90 86 80
Overseas Europe 82 88 85 79
Overseas Pacific 85 92 87 81
Overseas Latin America 87 89 90 91
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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