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Enrollees with Military PCM , All Regions Claims Processing Claims Handled in a Reasonable Time |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 80 | 83 | 86 | 6 |
| ARMY | 79 | 82 | 85 | 6 |
| NAVY | 81 | 82 | 85 | 4 |
| AIR FORCE | 81 | 82 | 87 | 6 |
| OTHER | 71 | 83 | 83 | 12 |
| NORTH | 79 | 83 | 84 | 5 |
| North Army | 79 | 81 | 84 | 6 |
| North Navy | 84 | 84 | 85 | 1 |
| North Air Force | 84 | 80 | 86 | 2 |
| North Other | 65 | 86 | 78 | 13 |
| SOUTH | 79 | 81 | 84 | 5 |
| South Army | 80 | 80 | 84 | 4 |
| South Navy | 81 | 81 | 85 | 4 |
| South Air Force | 80 | 82 | 83 | 3 |
| South Other | 71 | 84 | 83 | 13 |
| WEST | 81 | 84 | 89 | 8 |
| West Army | 78 | 86 | 89 | 11 |
| West Navy | 81 | 81 | 86 | 5 |
| West Air Force | 82 | 85 | 91 | 9 |
| West Other | 81 | 82 | 89 | 8 |
| OVERSEAS | 75 | 80 | 80 | 5 |
| Overseas Europe | 79 | 81 | 80 | 1 |
| Overseas Pacific | 66 | 78 | 78 | 12 |
| Overseas Latin America | 83 | 77 | 95 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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