Enrollees with Military PCM , 2007 Composite Scores, North Other


Enrollees with Military PCM , North Other 2007 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	65	61	84	82	58	86	58	53	65	66	89	75
OTHER	67	72	91	88	53	84	56	64	68	68	90	74
NORTH	64	61	84	83	57	85	56	53	65	64	89	75
North Other	66	73	90	89	48	78	51	59	69	59	92	75
Out of Catchment North Region	69	75	92	91	52	81	54	63	67	66	92	74
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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