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Enrollees with Military PCM , South Navy
How Well Doctors Communicate
2007
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 84
CONUS MHS 80 88 84 77
NAVY 80 88 83 76
SOUTH 80 87 82 77
South Navy 84 90 84 78
NBHC Mayport 76 88 78 72
NH Beaufort 83 89 82 79
NH Charleston 86 92 89 84
NH Corpus Christi 81 86 85 78
NH Jacksonville 86 90 86 80
NH Pensacola 83 91 83 78
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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