 |
 |
|||
|
Enrollees with Military PCM , South Navy Customer Service Problem Finding/Understanding Written Material |
||||
| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 49 | 49 | 0 |
| NAVY | 52 | 50 | 48 | -5 |
| SOUTH | 52 | 51 | 51 | -1 |
| South Navy | 54 | 54 | 48 | -5 |
| NBHC Mayport | 56 | 59 | 46 | -10 |
| NH Beaufort | 51 | 59 | 62 | 11 |
| NH Charleston | 62 | 53 | 51 | -11 |
| NH Corpus Christi | 49 | 48 | 42 | -7 |
| NH Jacksonville | 59 | 61 | 53 | -6 |
| NH Pensacola | 51 | 50 | 42 | -8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||