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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate

Listens Carefully
  2005 2006 2007 Trend
Benchmark 90 90 90 0
CONUS MHS 82 81 80 -1
AIR FORCE 83 82 81 -2
SOUTH 81 81 80 -1
South Air Force 83 82 80 -3
12th Med Grp-Randolph 80 81 82 2
14th Med Grp-Columbus 89 91 80 -9
16th Med Grp-Hurlburt Field 82 89 80 -3
17th Med Grp-Goodfellow 77 80 82 5
20th Med Grp-Shaw 80 82 82 2
2nd Med Grp-Barksdale 83 78 73 -10
314th Med Grp-Little Rock 87 80 80 -7
325th Med Grp-Tyndall 86 83 77 -9
42nd Med Grp-Maxwell 79 84 85 6
45th Med Grp-Patrick 83 84 74 -8
59th Med Wing-Lackland 83 83 81 -2
6th Med Grp-MacDill 83 82 84 1
72nd Med Grp-Tinker 86 79 77 -9
78th Med Grp-Robins 78 82 77 -1
7th Med Grp-Dyess 84 81 81 -4
81st Med Grp-Keesler 82 83 86 4
82nd Med Grp-Sheppard 77 77 72 -5
96th Med Grp-Eglin 85 82 80 -5
South Region-Air force 86 78 75 -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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