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Enrollees with Military PCM , South Air Force
Customer Service

  2005 2006 2007 Trend
Benchmark 63 63 63 0
CONUS MHS 55 57 58 4
AIR FORCE 57 57 60 3
SOUTH 56 58 58 2
South Air Force 57 59 59 2
12th Med Grp-Randolph 56 56 58 2
14th Med Grp-Columbus 60 59 61 0
16th Med Grp-Hurlburt Field 65 *** 55 -10
17th Med Grp-Goodfellow 52 51 62 10
20th Med Grp-Shaw 58 61 56 -1
2nd Med Grp-Barksdale 55 56 65 11
314th Med Grp-Little Rock 59 60 54 -5
325th Med Grp-Tyndall 63 65 58 -5
42nd Med Grp-Maxwell 60 61 65 5
45th Med Grp-Patrick 61 67 54 -7
59th Med Wing-Lackland 51 61 57 6
6th Med Grp-MacDill 56 57 59 3
72nd Med Grp-Tinker 55 60 60 4
78th Med Grp-Robins 56 58 56 -1
7th Med Grp-Dyess 55 59 61 6
81st Med Grp-Keesler 61 56 64 4
82nd Med Grp-Sheppard 58 59 60 2
96th Med Grp-Eglin 60 52 59 -1
South Region-Air force 62 61 62 1
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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