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Enrollees with Military PCM , South Air Force Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 67 | 71 | 71 | 4 |
| AIR FORCE | 69 | 71 | 75 | 6 |
| SOUTH | 68 | 70 | 71 | 3 |
| South Air Force | 68 | 73 | 74 | 6 |
| 12th Med Grp-Randolph | 67 | 71 | 69 | 2 |
| 14th Med Grp-Columbus | 79 | 64 | 72 | -7 |
| 16th Med Grp-Hurlburt Field | 63 | *** | 74 | 11 |
| 17th Med Grp-Goodfellow | 63 | 70 | 74 | 11 |
| 20th Med Grp-Shaw | 67 | 73 | 81 | 15 |
| 2nd Med Grp-Barksdale | 67 | 74 | 76 | 9 |
| 314th Med Grp-Little Rock | 62 | 80 | 68 | 5 |
| 325th Med Grp-Tyndall | 78 | 74 | 73 | -5 |
| 42nd Med Grp-Maxwell | 71 | 75 | 80 | 9 |
| 45th Med Grp-Patrick | 76 | 79 | 70 | -7 |
| 59th Med Wing-Lackland | 63 | 78 | 70 | 7 |
| 6th Med Grp-MacDill | 70 | 67 | 71 | 0 |
| 72nd Med Grp-Tinker | 67 | 72 | 77 | 9 |
| 78th Med Grp-Robins | 71 | 69 | 72 | 1 |
| 7th Med Grp-Dyess | 65 | 72 | 73 | 8 |
| 81st Med Grp-Keesler | 73 | 82 | 85 | 13 |
| 82nd Med Grp-Sheppard | 74 | 71 | 68 | -6 |
| 96th Med Grp-Eglin | 72 | 53 | 77 | 5 |
| South Region-Air force | 69 | 75 | 76 | 7 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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