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Enrollees with Military PCM , South Other Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 47 | 52 | 55 | 7 |
| OTHER | 42 | 47 | 54 | 11 |
| SOUTH | 48 | 52 | 52 | 4 |
| South Other | 34 | 33 | 54 | 20 |
| Out of Catchment South Region | 32 | 30 | 54 | 22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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