Enrollees with Military PCM , 2007 Composite Scores, West Army


Enrollees with Military PCM , West Army 2007 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	65	61	84	82	58	86	58	53	65	66	89	75
ARMY	65	59	83	82	60	86	59	52	68	67	88	72
WEST	65	62	85	82	60	89	59	54	65	67	89	74
West Army	66	61	86	83	62	88	61	56	67	68	88	71
Evans ACH	72	59	81	83	61	*******	64	65	76	64	89	75
Irwin ACH	58	63	82	76	61	89	53	55	58	63	85	68
L. Wood ACH	69	53	89	86	68	94	53	45	56	74	90	73
Madigan AMC	64	62	88	84	67	91	60	53	69	71	86	66
Munson AHC	63	68	91	86	61	89	63	57	67	65	92	74
R W Bliss AHC	61	65	84	84	54	92	60	60	66	70	88	79
Tripler AMC	73	63	86	82	62	*******	69	60	67	68	89	72
Weed ACH	56	62	89	86	66	80	56	51	60	64	90	80
William Beaumont AMC	64	60	87	83	63	86	64	55	65	73	89	67
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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