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Enrollees with Military PCM , West Army
How Well Doctors Communicate
2007
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 84
CONUS MHS 80 88 84 77
ARMY 80 87 83 77
WEST 80 88 84 77
West Army 80 88 84 79
Evans ACH 81 87 85 77
Irwin ACH 72 84 79 70
L. Wood ACH 86 89 89 81
Madigan AMC 80 91 85 80
Munson AHC 83 89 89 84
R W Bliss AHC 83 89 84 81
Tripler AMC 77 89 80 82
Weed ACH 83 94 86 83
William Beaumont AMC 80 85 87 78
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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