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Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 80 | 83 | 86 | 6 |
| ARMY | 79 | 82 | 85 | 6 |
| WEST | 81 | 84 | 89 | 8 |
| West Army | 78 | 86 | 89 | 11 |
| Evans ACH | 76 | 93 | *** | *** |
| Irwin ACH | 79 | 86 | 92 | 12 |
| L. Wood ACH | 79 | 87 | 96 | 17 |
| Madigan AMC | 77 | 78 | 93 | 16 |
| Munson AHC | 80 | 88 | 88 | 8 |
| R W Bliss AHC | 86 | 93 | 93 | 6 |
| Tripler AMC | 83 | 83 | *** | *** |
| Weed ACH | 78 | 96 | 80 | 2 |
| William Beaumont AMC | 72 | 91 | 89 | 17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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