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Enrollees with Military PCM , West Navy Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 67 | 71 | 71 | 4 |
| NAVY | 67 | 73 | 71 | 3 |
| WEST | 69 | 72 | 73 | 5 |
| West Navy | 70 | 75 | 66 | -4 |
| NACC Port Hueneme | 52 | 74 | 85 | 33 |
| NBHC NAS North Island | 81 | 78 | 72 | -9 |
| NBHC NTC San Diego | 70 | 72 | 63 | -7 |
| NH Bremerton | 63 | 65 | 75 | 12 |
| NH Camp Pendleton | 75 | 71 | 69 | -5 |
| NH LeMoore | 70 | 78 | 74 | 4 |
| NH Oak Harbor | 63 | 76 | 78 | 15 |
| NMC San Diego | 65 | 82 | 48 | -17 |
| NMCL Pearl Harbor | 68 | 75 | 76 | 8 |
| TRICARE Outpatient-Chula Vista | 72 | 77 | 82 | 11 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||