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Enrollees with Military PCM , West Air Force 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75 |
| AIR FORCE | 66 | 62 | 86 | 83 | 60 | 87 | 59 | 54 | 62 | 68 | 91 | 79 |
| WEST | 65 | 62 | 85 | 82 | 60 | 89 | 59 | 54 | 65 | 67 | 89 | 74 |
| West Air Force | 67 | 63 | 87 | 83 | 61 | 91 | 60 | 54 | 64 | 67 | 91 | 79 |
| 10th Med Grp-USAF Academy | 67 | 64 | 81 | 82 | 53 | 86 | 59 | 55 | 58 | 62 | 88 | 75 |
| 21st Med Grp-Peterson | 65 | 63 | 90 | 83 | 51 | 83 | 56 | 58 | 65 | 64 | 92 | 84 |
| 30th Med Grp-Vandenberg | 60 | 58 | 84 | 80 | 64 | 93 | 55 | 56 | 69 | 66 | 89 | 75 |
| 341st Med Grp-Malmstrom | 76 | 71 | 89 | 87 | 65 | 96 | 67 | 63 | 73 | 72 | 91 | 78 |
| 355th Med Grp-Davis Monthan | 66 | 62 | 87 | 80 | 58 | 92 | 61 | 50 | 66 | 72 | 91 | 75 |
| 366th Med Grp-Mountain Home | 66 | 63 | 88 | 84 | 62 | 92 | 58 | 54 | 75 | 76 | 87 | 80 |
| 377th Med Grp-Kirtland | 65 | 59 | 86 | 84 | 59 | 90 | 59 | 48 | 57 | 74 | 94 | 72 |
| 3rd Med Grp-Elmendorf | 67 | 61 | 86 | 84 | 56 | 86 | 58 | 55 | 64 | 60 | 90 | 75 |
| 509th Med Grp-Whiteman | 77 | 70 | 90 | 88 | 68 | 93 | 65 | 63 | 72 | 73 | 91 | 81 |
| 55th Med Grp-Offutt | 70 | 65 | 87 | 82 | 61 | 91 | 61 | 49 | 58 | 80 | 91 | 81 |
| 56th Med Grp-Luke | 66 | 64 | 87 | 82 | 64 | 90 | 63 | 52 | 55 | 60 | 88 | 73 |
| 5th Med Grp-Minot | 74 | 63 | 89 | 85 | 61 | 95 | 56 | 56 | 63 | 59 | 87 | 70 |
| 60th Med Grp-Travis | 65 | 56 | 89 | 83 | 65 | 93 | 62 | 52 | 69 | 70 | 90 | 80 |
| 61st Med Squad-Los Angeles | 64 | 66 | 89 | 89 | 63 | 91 | 67 | 61 | 70 | 65 | 90 | 76 |
| 75th Med Grp-Hill | 72 | 71 | 86 | 85 | 59 | 91 | 62 | 58 | 58 | 71 | 88 | 86 |
| 90th Med Grp-F.E. Warren | 73 | 64 | 87 | 83 | 55 | 89 | 65 | 57 | 57 | 73 | 94 | 79 |
| 92nd Med Grp-Fairchild | 65 | 65 | 90 | 82 | 62 | 94 | 61 | 50 | 54 | 69 | 91 | 82 |
| 95th Med Grp-Edwards | 66 | 67 | 94 | 83 | 60 | 86 | 57 | 57 | 64 | 66 | 93 | 87 |
| 99th Med Grp-O'Callaghan Hosp | 62 | 54 | 84 | 82 | 57 | 89 | 55 | 50 | 65 | 58 | 92 | 74 |
| West Region-Air force | 66 | 66 | 87 | 84 | 68 | 92 | 58 | 54 | 66 | 72 | 89 | 80 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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