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Enrollees with Military PCM , West Air Force Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 67 | 71 | 71 | 4 |
| AIR FORCE | 69 | 71 | 75 | 6 |
| WEST | 69 | 72 | 73 | 5 |
| West Air Force | 70 | 71 | 76 | 6 |
| 10th Med Grp-USAF Academy | 71 | 71 | 70 | -1 |
| 21st Med Grp-Peterson | 66 | 73 | 61 | -6 |
| 30th Med Grp-Vandenberg | 78 | 65 | 73 | -5 |
| 341st Med Grp-Malmstrom | 77 | 66 | 80 | 3 |
| 355th Med Grp-Davis Monthan | 76 | 74 | 77 | 1 |
| 366th Med Grp-Mountain Home | 73 | 70 | 74 | 1 |
| 377th Med Grp-Kirtland | 67 | 70 | 75 | 8 |
| 3rd Med Grp-Elmendorf | 68 | 69 | 71 | 3 |
| 509th Med Grp-Whiteman | 75 | 80 | 87 | 12 |
| 55th Med Grp-Offutt | 69 | 70 | 79 | 10 |
| 56th Med Grp-Luke | 73 | 72 | 82 | 9 |
| 5th Med Grp-Minot | 70 | 80 | 81 | 11 |
| 60th Med Grp-Travis | 66 | 73 | 77 | 11 |
| 61st Med Squad-Los Angeles | 67 | 73 | 82 | 15 |
| 75th Med Grp-Hill | 62 | 66 | 65 | 3 |
| 90th Med Grp-F.E. Warren | 72 | *** | 68 | -4 |
| 92nd Med Grp-Fairchild | 63 | 70 | 79 | 16 |
| 95th Med Grp-Edwards | 76 | 80 | 74 | -2 |
| 99th Med Grp-O'Callaghan Hosp | 72 | 69 | 81 | 9 |
| West Region-Air force | 69 | 72 | 83 | 14 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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