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Enrollees with Military PCM , West Air Force
Claims Processing
2007
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 87 88
CONUS MHS 86 87
AIR FORCE 87 87
WEST 89 89
West Air Force 91 91
10th Med Grp-USAF Academy 86 86
21st Med Grp-Peterson 82 84
30th Med Grp-Vandenberg 91 95
341st Med Grp-Malmstrom 97 95
355th Med Grp-Davis Monthan 92 92
366th Med Grp-Mountain Home 89 94
377th Med Grp-Kirtland 88 92
3rd Med Grp-Elmendorf 87 85
509th Med Grp-Whiteman 93 93
55th Med Grp-Offutt 92 90
56th Med Grp-Luke 88 93
5th Med Grp-Minot 95 95
60th Med Grp-Travis 93 94
61st Med Squad-Los Angeles 91 91
75th Med Grp-Hill 91 91
90th Med Grp-F.E. Warren 88 90
92nd Med Grp-Fairchild 93 94
95th Med Grp-Edwards 85 87
99th Med Grp-O'Callaghan Hosp 92 86
West Region-Air force 93 91
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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