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Enrollees with Military PCM , West Air Force
Claims Processing

Claims Handled Correctly
  2005 2006 2007 Trend
Benchmark 88 88 88 0
CONUS MHS 80 84 87 6
AIR FORCE 82 84 87 5
WEST 83 86 89 5
West Air Force 85 87 91 6
10th Med Grp-USAF Academy 82 90 86 4
21st Med Grp-Peterson 86 87 84 -3
30th Med Grp-Vandenberg 87 89 95 8
341st Med Grp-Malmstrom 93 86 95 2
355th Med Grp-Davis Monthan 89 91 92 3
366th Med Grp-Mountain Home 91 87 94 3
377th Med Grp-Kirtland 87 85 92 5
3rd Med Grp-Elmendorf 83 82 85 1
509th Med Grp-Whiteman 90 97 93 3
55th Med Grp-Offutt 88 83 90 2
56th Med Grp-Luke 86 90 93 7
5th Med Grp-Minot 88 94 95 7
60th Med Grp-Travis 83 76 94 10
61st Med Squad-Los Angeles 77 83 91 14
75th Med Grp-Hill 77 83 91 14
90th Med Grp-F.E. Warren 79 88 90 10
92nd Med Grp-Fairchild 87 88 94 7
95th Med Grp-Edwards 81 98 87 6
99th Med Grp-O'Callaghan Hosp 86 85 86 0
West Region-Air force 87 87 91 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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