Enrollees with Military PCM , 2007 Composite Scores, West Other


Enrollees with Military PCM , West Other 2007 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	65	61	84	82	58	86	58	53	65	66	89	75
OTHER	67	72	91	88	53	84	56	64	68	68	90	74
WEST	65	62	85	82	60	89	59	54	65	67	89	74
West Other	70	75	92	91	55	90	58	69	68	74	88	75
Out of Catchment West Region	69	74	92	90	52	89	55	66	69	73	87	77
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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