 |
 |
||
|
Enrollees with Military PCM , West Other Customer Service 2007 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 55 | 71 |
| OTHER | 42 | 54 | 64 |
| WEST | 49 | 58 | 73 |
| West Other | 38 | 57 | 71 |
| Out of Catchment West Region | 34 | 52 | 71 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||