Return to Main Page        Help
Enrollees with Military PCM , Overseas Europe
2007 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 65 61 84 82 58 86 58 53 65 66 89 75
OVERSEAS 67 64 86 85 62 82 59 54 63 66 89 75
Overseas Europe 67 62 85 84 62 81 61 51 61 65 87 73
48th Med Grp-Lakenheath 72 61 86 85 59 87 60 51 62 73 91 77
52nd Med Grp-Spangdahlem 68 64 89 84 64 89 53 52 56 58 88 82
86th Med Grp-Ramstein 63 54 80 77 61 74 57 46 47 56 82 84
Landstuhl Regional Medcen 65 55 84 82 58 84 65 51 64 71 88 67
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users