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Enrollees with Military PCM , Overseas Europe Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 49 | 49 | 0 |
| OVERSEAS | 54 | 50 | 51 | -3 |
| Overseas Europe | 54 | 53 | 47 | -7 |
| 48th Med Grp-Lakenheath | 46 | 51 | *** | *** |
| 52nd Med Grp-Spangdahlem | 59 | *** | 42 | -16 |
| 86th Med Grp-Ramstein | 61 | 47 | 42 | -19 |
| Landstuhl Regional Medcen | 47 | 48 | 43 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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