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Enrollees with Military PCM , North Army Customer Service 2007 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 55 | 71 |
| ARMY | 53 | 54 | 73 |
| NORTH | 48 | 54 | 69 |
| North Army | 54 | 54 | 69 |
| Blanchfield ACH | 60 | 52 | 80 |
| Dewitt ACH | 45 | 53 | 58 |
| Ireland ACH | 48 | 49 | 62 |
| Kenner AHC | 42 | 52 | 82 |
| Kimbrough Amb Car Cen-Ft Meade | 50 | 59 | 57 |
| McDonald ACH | 59 | 62 | 74 |
| Walter Reed AMC | 55 | 50 | 63 |
| Womack AMC | 64 | 52 | 76 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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