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Enrollees with Military PCM , North Army Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 49 | 49 | 0 |
| ARMY | 48 | 51 | 53 | 5 |
| NORTH | 48 | 47 | 48 | 0 |
| North Army | 44 | 48 | 54 | 10 |
| Blanchfield ACH | 42 | 59 | 60 | 18 |
| Dewitt ACH | 44 | 48 | 45 | 2 |
| Ireland ACH | 53 | 48 | 48 | -6 |
| Kenner AHC | 42 | 53 | 42 | 1 |
| Kimbrough Amb Car Cen-Ft Meade | 46 | 51 | 50 | 4 |
| McDonald ACH | 51 | 48 | 59 | 8 |
| Walter Reed AMC | 37 | 35 | 55 | 18 |
| Womack AMC | 45 | 52 | 64 | 19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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