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Enrollees with Military PCM , North Navy
How Well Doctors Communicate
2007
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 84
CONUS MHS 80 88 84 77
NAVY 80 88 83 76
NORTH 81 89 84 77
North Navy 80 89 84 75
NACC Newport 80 88 80 74
NBHC Little Creek 83 89 89 76
NBHC Navsta Sewells 77 90 80 70
NBHC Oceana 73 81 75 64
NH Camp Lejeune 74 89 82 76
NH Cherry Point 76 87 74 74
NH Great Lakes 83 91 89 80
NMC Portsmouth 83 87 86 73
NMCL Annapolis 86 96 85 85
NMCL Patuxent River 82 89 85 74
NMCL Quantico 83 85 84 67
NNMC Bethesda 83 93 86 79
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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