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Enrollees with Military PCM , North Navy Claims Processing Claims Handled Correctly |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| CONUS MHS | 80 | 84 | 87 | 6 |
| NAVY | 81 | 83 | 86 | 5 |
| NORTH | 78 | 83 | 86 | 8 |
| North Navy | 81 | 84 | 88 | 6 |
| NACC Newport | 79 | 87 | 89 | 10 |
| NBHC Little Creek | 75 | 88 | 94 | 19 |
| NBHC Navsta Sewells | 85 | 84 | 89 | 4 |
| NBHC Oceana | 88 | 80 | *** | *** |
| NH Camp Lejeune | 89 | 97 | 88 | -2 |
| NH Cherry Point | 76 | 80 | 80 | 4 |
| NH Great Lakes | 68 | 78 | 78 | 10 |
| NMC Portsmouth | 87 | 82 | 94 | 7 |
| NMCL Annapolis | *** | *** | 86 | *** |
| NMCL Patuxent River | 83 | 90 | 86 | 3 |
| NMCL Quantico | 76 | 81 | 86 | 9 |
| NNMC Bethesda | 72 | 74 | 77 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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