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Enrollees with Military PCM , North Air Force 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75 |
| AIR FORCE | 66 | 62 | 86 | 83 | 60 | 87 | 59 | 54 | 62 | 68 | 91 | 79 |
| NORTH | 64 | 61 | 84 | 83 | 57 | 85 | 56 | 53 | 65 | 64 | 89 | 75 |
| North Air Force | 65 | 61 | 85 | 83 | 59 | 85 | 59 | 55 | 63 | 71 | 91 | 79 |
| 1st Med Grp-Langley | 64 | 57 | 86 | 83 | 59 | 78 | 57 | 50 | 47 | 66 | 86 | 76 |
| 375th Med Grp-Scott | 65 | 61 | 87 | 81 | 53 | 89 | 58 | 50 | 63 | 69 | 89 | 78 |
| 66th Med Grp-Hanscom | 66 | 69 | 90 | 91 | 56 | 84 | 58 | 65 | 62 | 71 | 94 | 85 |
| 74th Med Grp-Wright-Patterson | 68 | 72 | 88 | 86 | 55 | 82 | 64 | 62 | 67 | 74 | 92 | 76 |
| 89th Med Grp-Andrews | 64 | 58 | 88 | 86 | 59 | 73 | 52 | 57 | 65 | 68 | 93 | 75 |
| North Region-Air force | 63 | 57 | 79 | 83 | 62 | 90 | 61 | 55 | 66 | 69 | 92 | 79 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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