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Enrollees with Military PCM , North Air Force Courteous and Helpful Office Staff Courteous and Respectful |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 94 | 94 | 94 | 0 |
| CONUS MHS | 88 | 88 | 89 | 1 |
| AIR FORCE | 90 | 90 | 90 | 1 |
| NORTH | 87 | 88 | 88 | 1 |
| North Air Force | 89 | 90 | 89 | 0 |
| 1st Med Grp-Langley | 86 | 88 | 90 | 5 |
| 375th Med Grp-Scott | 89 | 91 | 90 | 1 |
| 66th Med Grp-Hanscom | 93 | 94 | 94 | 1 |
| 74th Med Grp-Wright-Patterson | 93 | 94 | 92 | -1 |
| 89th Med Grp-Andrews | 87 | 94 | 90 | 3 |
| North Region-Air force | 91 | 84 | 86 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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