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Enrollees with Military PCM , North Air Force Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 67 | 71 | 71 | 4 |
| AIR FORCE | 69 | 71 | 75 | 6 |
| NORTH | 66 | 70 | 69 | 3 |
| North Air Force | 70 | 66 | 71 | 1 |
| 1st Med Grp-Langley | 74 | 72 | 69 | -5 |
| 375th Med Grp-Scott | 60 | 69 | 61 | 0 |
| 66th Med Grp-Hanscom | 63 | 66 | 62 | -1 |
| 74th Med Grp-Wright-Patterson | 71 | 72 | 72 | 1 |
| 89th Med Grp-Andrews | 74 | *** | 69 | -5 |
| North Region-Air force | 70 | 68 | 74 | 4 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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