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Enrollees with Civilian PCM , All Regions
Courteous and Helpful Office Staff

  2005 2006 2007 Trend
Benchmark 91 91 91 0
CONUS MHS 89 90 89 0
ARMY *** *** *** ***
NAVY *** *** *** ***
AIR FORCE *** *** *** ***
OTHER 89 90 89 0
NORTH 90 89 90 0
North Army *** *** *** ***
North Navy *** *** *** ***
North Air Force *** *** *** ***
North Other 90 89 90 0
SOUTH 87 89 88 1
South Army *** *** *** ***
South Navy *** *** *** ***
South Air Force *** *** *** ***
South Other 87 89 88 1
WEST 91 91 90 -1
West Army *** *** *** ***
West Navy *** *** *** ***
West Air Force *** *** *** ***
West Other 91 91 90 -1
OVERSEAS *** *** 91 ***
Overseas Europe *** *** 93 ***
Overseas Pacific *** *** 92 ***
Overseas Latin America *** *** *** ***
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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