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Enrollees with Civilian PCM , All Regions Claims Processing 2007 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 87 | 88 |
| CONUS MHS | 87 | 87 |
| ARMY | *** | *** |
| NAVY | *** | *** |
| AIR FORCE | *** | *** |
| OTHER | 87 | 87 |
| NORTH | 85 | 84 |
| North Army | *** | *** |
| North Navy | *** | *** |
| North Air Force | *** | *** |
| North Other | 85 | 84 |
| SOUTH | 87 | 85 |
| South Army | *** | *** |
| South Navy | *** | *** |
| South Air Force | *** | *** |
| South Other | 87 | 85 |
| WEST | 91 | 93 |
| West Army | *** | *** |
| West Navy | *** | *** |
| West Air Force | *** | *** |
| West Other | 91 | 93 |
| OVERSEAS | 94 | 92 |
| Overseas Europe | *** | *** |
| Overseas Pacific | *** | *** |
| Overseas Latin America | *** | *** |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||