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Standard/Extra Users , All Regions
Courteous and Helpful Office Staff
2007
  Courteous and Respectful Helpful
Benchmark 94 89
CONUS MHS 94 90
ARMY 93 91
NAVY 95 88
AIR FORCE 97 93
OTHER 94 90
NORTH 96 91
North Army 96 89
North Navy 97 92
North Air Force 95 94
North Other 95 90
SOUTH 94 90
South Army 91 95
South Navy 94 87
South Air Force 100 91
South Other 93 90
WEST 93 88
West Army 89 91
West Navy 92 80
West Air Force 94 94
West Other 94 88
OVERSEAS 91 87
Overseas Europe 94 87
Overseas Pacific 90 89
Overseas Latin America 89 84
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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