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Standard/Extra Users , All Regions
How Well Doctors Communicate

Listens Carefully
  2005 2006 2007 Trend
Benchmark 90 90 90 0
CONUS MHS 89 90 90 1
ARMY 88 88 89 1
NAVY 92 89 93 1
AIR FORCE 87 90 91 4
OTHER 89 91 89 1
NORTH 90 92 91 1
North Army 89 87 91 2
North Navy 91 90 93 1
North Air Force 90 95 93 3
North Other 90 93 91 0
SOUTH 87 90 90 2
South Army 91 90 92 1
South Navy 90 90 93 3
South Air Force 86 91 90 4
South Other 86 90 88 2
WEST 90 87 89 -1
West Army 90 90 81 -9
West Navy 95 85 95 -1
West Air Force 86 86 88 2
West Other 90 88 90 0
OVERSEAS 83 92 89 6
Overseas Europe 75 91 89 14
Overseas Pacific 94 87 90 -4
Overseas Latin America *** 100 89 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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