Click for Trend data  Return to Main Page    Help
Standard/Extra Users , All Regions
Claims Processing
2007
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 87 88
CONUS MHS 87 90
ARMY 89 88
NAVY 87 90
AIR FORCE 83 85
OTHER 87 91
NORTH 88 90
North Army 85 87
North Navy 88 90
North Air Force 89 86
North Other 88 91
SOUTH 87 89
South Army 94 89
South Navy 89 88
South Air Force 79 81
South Other 87 90
WEST 86 91
West Army 91 90
West Navy 85 92
West Air Force 83 88
West Other 86 92
OVERSEAS 79 82
Overseas Europe 83 86
Overseas Pacific 66 81
Overseas Latin America 82 80
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
Active Duty   Active Duty Dependents   Retirees and Dependents   All Users