|
Active Duty , All Regions 2007 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Trends | ![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73 |
| ARMY | 64 | 58 | 82 | 81 | 57 | 83 | 54 | 47 | 64 | 65 | 87 | 71 |
| NAVY | 64 | 58 | 82 | 81 | 54 | 84 | 51 | 48 | 60 | 59 | 88 | 73 |
| AIR FORCE | 67 | 60 | 86 | 83 | 57 | 85 | 56 | 51 | 59 | 66 | 92 | 80 |
| OTHER | 68 | 70 | 89 | 87 | 52 | 83 | 54 | 62 | 68 | 67 | 90 | 70 |
| NORTH | 64 | 60 | 84 | 84 | 54 | 81 | 52 | 51 | 64 | 61 | 89 | 74 |
| North Army | 62 | 57 | 81 | 82 | 56 | 79 | 52 | 48 | 61 | 64 | 88 | 73 |
| North Navy | 64 | 59 | 84 | 83 | 55 | 87 | 52 | 50 | 62 | 57 | 88 | 75 |
| North Air Force | 66 | 58 | 84 | 83 | 53 | 82 | 56 | 52 | 61 | 67 | 94 | 81 |
| North Other | 68 | 72 | 90 | 89 | 49 | 78 | 50 | 60 | 70 | 61 | 92 | 70 |
| SOUTH | 66 | 60 | 83 | 81 | 56 | 83 | 53 | 50 | 62 | 67 | 90 | 74 |
| South Army | 65 | 56 | 80 | 79 | 57 | 86 | 52 | 45 | 69 | 67 | 88 | 72 |
| South Navy | 67 | 61 | 84 | 83 | 55 | 82 | 53 | 52 | 53 | 67 | 92 | 74 |
| South Air Force | 65 | 59 | 85 | 82 | 57 | 80 | 54 | 51 | 56 | 66 | 92 | 80 |
| South Other | 68 | 67 | 89 | 84 | 54 | 85 | 56 | 62 | 70 | 70 | 90 | 67 |
| WEST | 66 | 61 | 84 | 81 | 55 | 87 | 54 | 49 | 62 | 65 | 88 | 72 |
| West Army | 68 | 61 | 84 | 80 | 61 | 86 | 58 | 52 | 62 | 68 | 86 | 69 |
| West Navy | 61 | 55 | 78 | 75 | 53 | 83 | 48 | 39 | 62 | 56 | 86 | 70 |
| West Air Force | 68 | 62 | 87 | 84 | 58 | 90 | 57 | 51 | 62 | 68 | 92 | 80 |
| West Other | 68 | 72 | 87 | 86 | 50 | 86 | 55 | 63 | 65 | 73 | 88 | 70 |
| OVERSEAS | 66 | 60 | 84 | 84 | 59 | 81 | 55 | 50 | 58 | 63 | 87 | 74 |
| Overseas Europe | 67 | 58 | 84 | 82 | 58 | 79 | 57 | 46 | 55 | 62 | 88 | 73 |
| Overseas Pacific | 64 | 62 | 85 | 86 | 59 | 82 | 52 | 53 | 61 | 62 | 85 | 74 |
| Overseas Latin America | 66 | 61 | 87 | 86 | *** | *** | 68 | 67 | 52 | 66 | 83 | 76 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||||||||||