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Active Duty , All Regions Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 64 | 68 | 69 | 5 |
| ARMY | 64 | 69 | 73 | 8 |
| NAVY | 65 | 69 | 66 | 2 |
| AIR FORCE | 68 | 69 | 74 | 6 |
| OTHER | 58 | 66 | 63 | 6 |
| NORTH | 61 | 67 | 66 | 5 |
| North Army | 64 | 67 | 66 | 3 |
| North Navy | 63 | 67 | 69 | 7 |
| North Air Force | 66 | 62 | 69 | 3 |
| North Other | 53 | 73 | 60 | 7 |
| SOUTH | 64 | 65 | 69 | 5 |
| South Army | 62 | 65 | 71 | 8 |
| South Navy | 65 | 69 | 67 | 3 |
| South Air Force | 68 | 67 | 74 | 6 |
| South Other | 61 | 54 | 59 | -2 |
| WEST | 66 | 72 | 70 | 5 |
| West Army | 66 | 76 | 80 | 13 |
| West Navy | 66 | 73 | 60 | -7 |
| West Air Force | 67 | 70 | 73 | 6 |
| West Other | 59 | 66 | 69 | 10 |
| OVERSEAS | 68 | 72 | 78 | 11 |
| Overseas Europe | 69 | 71 | 77 | 8 |
| Overseas Pacific | 66 | 73 | 80 | 14 |
| Overseas Latin America | *** | *** | *** | *** |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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