Active Duty , Claims Processing , All Regions


Active Duty , All Regions Claims Processing Claims Handled in a Reasonable Time
	2005	2006	2007	Trend
Benchmark	87	87	87	0
CONUS MHS	77	80	83	6
ARMY	76	80	82	6
NAVY	79	79	83	4
AIR FORCE	79	79	84	5
OTHER	72	84	82	10
NORTH	75	80	80	5
North Army	77	77	76	-1
North Navy	82	83	85	4
North Air Force	80	71	81	2
North Other	67	83	78	11
SOUTH	77	79	83	6
South Army	77	78	86	10
South Navy	78	73	82	4
South Air Force	79	78	80	1
South Other	74	84	85	11
WEST	78	83	86	8
West Army	73	83	86	13
West Navy	80	79	82	2
West Air Force	80	83	90	10
West Other	82	85	85	3
OVERSEAS	74	78	79	5
Overseas Europe	80	78	76	-3
Overseas Pacific	61	77	81	20
Overseas Latin America	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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