Active Duty , Claims Processing , All Regions


Active Duty , All Regions Claims Processing Claims Handled Correctly
	2005	2006	2007	Trend
Benchmark	88	88	88	0
CONUS MHS	77	80	84	7
ARMY	77	78	84	7
NAVY	78	80	85	7
AIR FORCE	81	79	85	5
OTHER	74	84	83	9
NORTH	74	79	83	9
North Army	76	75	82	7
North Navy	78	84	88	10
North Air Force	77	72	82	5
North Other	67	80	78	11
SOUTH	77	77	84	6
South Army	77	73	86	9
South Navy	73	73	82	9
South Air Force	81	76	81	0
South Other	77	85	85	8
WEST	81	84	87	6
West Army	77	86	86	10
West Navy	84	79	83	-1
West Air Force	83	83	90	7
West Other	82	88	87	6
OVERSEAS	78	85	83	6
Overseas Europe	82	86	81	-1
Overseas Pacific	68	83	84	16
Overseas Latin America	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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